Quality Guarantee

The quality you expect or your money back—that’s the Shop Pet Care guarantee. When you know and trust a brand of flea, tick, or worming product, it’s important to receive exactly what you anticipated.

Our Promise to You:

  • The exact brand you ordered
  • From the same manufacturer
  • With the same ingredients
  • At the same dosage
  • Just like what you would buy from your vet
  • 100% genuine, no imitations

If you believe you didn’t receive the quality product you expected, here’s what we promise to do:

  • Accept the return of the product
  • Issue a full refund
  • Pay up to 5% of the product price in return shipping costs (upon safe arrival of the returned item)
  • Do it with a smile

Conditions:

  • Only one dosage may be used from the returned item(s)
  • Items must be sent back within 30 days of the original delivery date

All Products Are:

  • The same medications you’d buy from your veterinarian
  • Fresh, with long expiry dates due to our high volume of sales
  • Delivered free, directly to your door

Quality Guarantee Enjoy peace of mind with every purchase from Shop Pet Care.

We are experience delay from our shipping partners due to new US tariff policy. We are grateful for your understanding with this matter.

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